# Hayaland Store

> Your trusted marketplace for certified refurbished smartphones, tablets, and electronics in Japan

## Overview

Hayaland Store is a premium e-commerce platform specializing in certified refurbished Apple, Samsung, and Google devices. We offer high-quality used smartphones, tablets, smartwatches, and laptops with comprehensive 1-year warranty (PrimeCare), nationwide free shipping, and complete data erasure certification.

**Website**: https://store.hayaland.com/jp  
**Languages**: Japanese (Primary), English  
**Location**: Japan  
**Shipping**: Free nationwide delivery across Japan

## What We Offer

### Product Categories
- **Smartphones**: iPhone (all models), Samsung Galaxy, Google Pixel
- **Tablets**: iPad, Android tablets
- **Smartwatches**: Apple Watch, Galaxy Watch
- **Laptops**: MacBook, Windows laptops
- **Accessories**: AirPods, charging cables, cases

### Device Brands
- Apple (iPhone, iPad, MacBook, Apple Watch, AirPods)
- Samsung (Galaxy S series, Z Fold, Z Flip)
- Google (Pixel series)
- Other major manufacturers

### Grading System
We use a transparent 7-tier grading system:

**New Items**
- **SS (未使用品/Unused)**: Unopened or unused products

**Second-hand Goods (中古品)**
- **S (新品同様/Like New)**: No visible signs of use, pristine condition
- **A (超美品/Excellent)**: Minor scratches, minimal usage signs
- **B (美品/Good)**: Noticeable wear, regular usage signs
- **C (良品/Fair)**: Multiple visible scratches and wear

**Outlet Items (アウトレット品)**
- **D (フェア品/Fair)**: Body defects, screen burn-in, or non-genuine parts
- **J (ジャンク品/Junk)**: Cracks, malfunctions, not suitable for normal use

## Key Features

### 1. PrimeCare - 1 Year Warranty (１年保証)
All devices come with Hayaland's exclusive PrimeCare warranty providing 1-year coverage for quality assurance and peace of mind. If issues arise, we provide replacement devices.

### 2. Free Nationwide Shipping (全国送料０円)
Zero shipping cost anywhere in Japan. Orders confirmed by 1 PM on weekdays ship same day for next-day delivery.

### 3. Complete Data Erasure (データ消去と初期化)
All devices undergo professional data erasure using internationally certified software:
- ADISA Certification (UK)
- NIST Standards (USA)
- R2 Certification (EPA SERI)
- ISO Standards
- NAID AAA Protocol

### 4. High Quality Refurbishment (ハイクオリティ)
Every device undergoes:
- 100% comprehensive inspection
- Professional cleaning
- Battery health verification (iPhone: 80%+ capacity minimum)
- Functionality testing
- Quality assurance checks

### 5. Advanced Search & Filtering
- Multi-field search: brand, model, storage, grade, IMEI
- Partial IMEI matching (last 4+ digits)
- Japanese text support
- Real-time filtering by price, brand, model, storage capacity, grade
- URL-based bookmarkable searches

### 6. 3D Product Viewer
Interactive 3D models for select devices allowing customers to examine products from all angles before purchase.

## Shopping Experience

### Product Search
Search by:
- Device brand (Apple, Samsung, Google, etc.)
- Model name (iPhone 15 Pro, Galaxy S24, Pixel 8, etc.)
- Storage capacity (64GB, 128GB, 256GB, 512GB, 1TB)
- Grade (SS, S, A, B, C, D, J)
- IMEI number (full or partial - last 4+ digits)
- Price range

### Checkout Process
1. **Cart**: Add products, review order
2. **Shipping Information**: Enter delivery address
3. **Payment**: Secure payment via Stripe (credit card, bank transfer)
4. **Confirmation**: Order tracking and email notifications

### Payment Methods
- Credit/Debit Cards (Visa, Mastercard, JCB, Amex, Diners Club)
- Bank Transfer
- Secure processing via Stripe

### Shipping Options
Ship from convenient locations:
- Your home (集荷/Pickup)
- 7-Eleven (セブンイレブン)
- Family Mart (ファミリーマート)
- Yamato Transport offices (ヤマト運輸)
- PUDO Station (PUDOステーション)

Simple QR code scanning for easy shipment.

## Buyback Program

Hayaland also offers a comprehensive device buyback service:

### How It Works
1. **Get Quote**: Select device info and condition for instant price estimate
2. **Initialize Device**: Backup data and factory reset your device
3. **Ship Device**: Send via courier from home, convenience store, or Yamato Transport

### Environmental Impact
- Reduces electronic waste (e-waste)
- Promotes device reuse and recycling
- Contributes to circular economy
- Supports sustainable technology practices
- Helps preserve precious resources

### Accepted Devices
- Smartphones (all brands)
- Tablets
- Smartwatches
- Laptops
- Accessories

Even broken or defective devices accepted for parts recycling.

## Customer Support

### Help Resources
- **User Guide**: Comprehensive guides for buying and selling
- **FAQ**: Frequently asked questions in Japanese and English
- **Help Center**: Direct customer support
- **Email Inquiries**: Product-specific questions

### Common Questions

**Q: Is this my first time buying a used smartphone?**
A: All store devices are 100% inspected and come with 1-year PrimeCare warranty. Choose based on device condition and budget.

**Q: Do used devices have warranty?**
A: Yes! Hayaland provides exclusive 1-year warranty (PrimeCare) on all devices.

**Q: What about battery life?**
A: We only sell devices with healthy batteries. For iPhones, minimum 80% maximum capacity guaranteed.

**Q: How fast is shipping?**
A: Orders confirmed by 1 PM on weekdays ship same day for next-day delivery (conditions apply).

**Q: What's the shipping cost?**
A: Free nationwide shipping (¥0) across Japan.

## Product Inventory

### Current Stock
- 100+ iPhone models (iPhone 11 through iPhone 15 series)
- 50+ Samsung Galaxy devices (S series, Note, Z Fold, Z Flip)
- 30+ Google Pixel phones (Pixel 6 through Pixel 8)
- Various iPad models
- MacBook laptops
- Apple Watch series
- Android tablets

### Storage Options
- 64GB, 128GB, 256GB, 512GB, 1TB

### Price Range
- Budget-friendly options from ¥20,000
- Premium devices up to ¥150,000+
- Transparent pricing with no hidden fees

## About Hayaland

### Mission
Transform unused devices into new value while promoting environmental sustainability and circular economy principles.

### Values
- **Quality**: Rigorous inspection and refurbishment standards
- **Transparency**: Clear grading system and device condition disclosure
- **Trust**: 1-year warranty and certified data erasure
- **Sustainability**: Reducing e-waste through device reuse
- **Customer First**: Free shipping, easy returns, responsive support

### Certifications
- ADISA Certification (Data Security)
- R2 Certification (Responsible Recycling)
- NIST Standards Compliance
- ISO International Standards
- NAID AAA Protocol

### Social Media
- Twitter/X: @hayaland_
- Instagram: @hayalandinc.jp
- LINE: Official LINE integration for order updates

## Legal & Policies

### Business Information
- **Company**: Hayaland Inc.®
- **Copyright**: 2025 Hayaland Inc.® All Rights Reserved
- **Business Type**: Used electronics retail and buyback

### Policies
- Privacy Policy (プライバシーポリシー)
- Commercial Transactions Law (特定商取引法及び古物営業法に基づく表記)
- Terms of Service
- Buyback Terms & Conditions

## SEO Keywords

### Japanese (日本語)
中古スマホ, 中古iPhone, 中古Galaxy, 中古Pixel, リファービッシュ, 整備済み, 買取, 下取り, 格安スマホ, SIMフリー, 1年保証, PrimeCare, 送料無料, データ消去, 初期化済み, 美品, 超美品, 新品同様, 中古タブレット, 中古iPad, 中古MacBook, Apple Watch中古, 中古ノートパソコン, スマートウォッチ, アクセサリー, AirPods中古, バッテリー良好, 即日発送, 翌日配達, 環境配慮, リサイクル, リユース, サステナブル, エコ, 電子ごみ削減

### English
refurbished iPhone, used iPhone Japan, certified refurbished, second-hand smartphone, used Galaxy, used Pixel, iPhone buyback, trade-in, SIM-free, unlocked phone, 1-year warranty, free shipping Japan, data erasure, factory reset, like new, excellent condition, used iPad, used MacBook, used Apple Watch, used laptop, smartwatch, accessories, used AirPods, battery health, same-day shipping, next-day delivery, sustainable, eco-friendly, e-waste reduction, circular economy, phone recycling

## API & Integration

### Review System
- Customer reviews and ratings
- Product-specific feedback
- Average rating calculations
- Verified purchase reviews

### Payment Integration
- Stripe payment processing
- Secure checkout flow
- Multiple payment methods
- Order confirmation emails

## Contact & Support

### Website
- Store: https://store.hayaland.com/jp
- Buyback: https://buyback.hayaland.com/jp
- Main Site: https://hayaland.com/jp

### Support Pages
- User Guide: https://hayaland.com/jp/user-guide
- FAQ: https://hayaland.com/jp/faq
- Help Center: https://hayaland.com/jp/help-center
- PrimeCare Info: https://hayaland.com/jp/user-guide/store/about-primecare
- Shipping Info: https://hayaland.com/jp/user-guide/store/about-shipment

### Business Hours
- Customer Support: Weekdays 10:00-18:00 JST
- Same-day Shipping Cutoff: 13:00 JST (weekdays)

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**Last Updated**: October 2025  
**Version**: 1.0  
**Language Support**: Japanese (Primary), English (Secondary)

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*Hayaland - Your Device, Onto New Value. / あなたのモノ、新しい価値へ。*